What it can do

Shopify answers and supported actions, in one chat.

pebzy runs inside Shopify Admin. It can answer owner questions from Shopify data without changing it; optional supported writes wait for your okay.

Know how you're doing

How are we doing this week?
$5,360 so far - up 18%. 6 orders today.

Keep stock right

Anything running low?
Three things - only 3 Rosewood Carvers left. Once you've restocked, tell me and I'll update the count.

Run sales and prices

Make a 20% off code
Create a 20%-off code for everything? [ Yes ] [ Not now ](it waits for your Yes)

Understand a customer

What has Sample Lesley ordered?
Sample Lesley has one recent order: #1043 for a Rosewood Carver. Its fulfilment status is SUCCESS.

Handle an order (optional)

Refund order #1043 in full
Refund the full order #1043 amount calculated by Shopify? Customer notifications stay off. [ Yes ] [ Not now ](it waits for your Yes)

Owner chat inside Shopify Admin

Follow an order from purchase to return.

Ask about an order, the customer who placed it, its fulfilment, or a return. That information stays in the authenticated owner chat; the public app does not provide a support inbox or send messages to customers.

You ask

Where is order #1043?

The app checks the live order, fulfilment and return records available through Shopify.

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Shopify reports order #1043’s fulfilment as SUCCESS, its return as OPEN, and its financial status as PAID.
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Proposed change

If optional order write access is enabled: refund order #1043 in full?

What the public app includes

One embedded Shopify experience.

Plan selection, reports, owner chat, optional permissions, confirmations and privacy controls all stay in Shopify Admin.

Plan first

An authorised staff member chooses a plan through Shopify before reports and chat unlock.

Read-only first

Core access is read-only. Product, inventory, discount and order writes are optional owner-granted permissions.

Owner privacy controls

The owner can download completed Shopify privacy-request exports and delete pebzy-held account data.

And what it can’t do (yet)

The honest list of limits.

We’d rather tell you straight than let you find out later. Here’s exactly what pebzy doesn’t do today.

No external chat channels

The public app chat is inside Shopify Admin; Telegram, Slack and WhatsApp are not part of this product.

No customer messaging

It does not provide a support inbox, draft or send customer email, or act as the customer.

Never acts on its own

Only supported Shopify operations can be proposed, and a proposal changes nothing until the owner confirms it inside the app.

See it answer your own questions.

Choose a plan in Shopify; Shopify will show any trial available to your store.